Shipping Policy
At SIMOREA, we are committed to providing a smooth and reliable shipping experience for our customers worldwide.
Order Processing
Orders are typically processed within 1–7 business days after payment confirmation. During periods of high demand, holidays, or promotional events, processing times may be slightly extended.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.
Shipping Time
Estimated delivery times may vary depending on your location, shipping carrier, customs processing, and local delivery conditions.
Typical delivery estimates:
- United States: 3–14 business days
- Canada, United Kingdom, Australia: 3–14 business days
- Europe: 3–15 business days
- Other International Locations: 7–20 business days
Please note that these are estimated delivery times and are not guaranteed.
Tracking Information
Once your order has shipped, tracking information will be sent to your email address. Tracking updates may take several days to appear depending on the carrier and destination country.
You can also track your order anytime through our Track Order page.
Delays
While we strive to ensure timely delivery, unexpected delays may occasionally occur due to:
- Customs inspections
- Weather conditions
- Carrier disruptions
- High shipping volumes
- Local postal service delays
We appreciate your patience and understanding in these situations.
Incorrect Address
Please ensure that your shipping address is accurate and complete before placing your order. SIMOREA is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided at checkout.
Lost or Delayed Packages
If your package appears significantly delayed or lost in transit, please contact our support team and we will do our best to assist you.
Customer Support:
support@simorea.com
Thank you for shopping with SIMOREA.